AI Chatbots, CRM & ERP Integration

AI Chatbots, CRM & ERP Integration

Smarter Interactions. Seamless Workflows. Centralized Control.

Modern organizations require more than just tools — they need integrated ecosystems.
FOCI Group bridges your communication, operations, and data flows with AI-powered chatbots and robust CRM/ERP integrations that drive efficiency, visibility, and growth.

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What We Offer?

AI Chatbot Development

Custom bots for HR, customer service, support desks, sales, and internal queries.

Omnichannel Deployment

WhatsApp, Facebook, Web, Instagram, Email, and Live Chat integration.

CRM Implementation & Customization

Tailored deployment of Microsoft Dynamics, Zoho, Salesforce & more.

ERP Systems Integration

Connect your inventory, finance, HR, and operations into a unified system.

Workflow Automation

Trigger-based actions, lead routing, ticketing, and escalation rules.

Bot Training on Company Data

Ingest policies, documents, SOPs to deliver accurate responses.

Reporting & Analytics Dashboards

Custom views to monitor performance and engagement.

Why It Matters?

Technology Stack & Partners

Build Intelligent, Connected Systems

FOCI Group combines chatbot intelligence with enterprise software integrations — so your business operates as one.
Let’s bring it all together.

 

Address Business
152 Dallas Avenue Waterkloof Glen, Pretoria, Gauteng, South Africa 0010
Contact with us
Main Line: +27 12 943 6048 Support: +27 12 943 6048
Email address
info@foci.group support@foci.group

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    From industrial-grade engineering solutions to next-generation ICT innovations, FOCI Group powers Africa’s growth story with excellence, integrity, and vision.

    Address Business
    152 Dallas Avenue Waterkloof Glen, Pretoria, Gauteng, South Africa 0010
    Contact with us
    Main Line: +27 12 943 6048 Support: +27 12 943 6048
    Working time
    Monday – Friday: 08:00 – 17:00 Saturday, Sunday & Public Holidays: Closed
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